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‎12-04-2020 06:45 PM

HP Recommended
Product: HP Spectre x360 - 15 - bl075nr
Operating System: Microsoft Windows 10 (64-bit)

Okay so i am replacing the left speaker in my CEO's laptop but the audio cable does not remove.  I have replaced speakers and other internal hardware in desktops & laptops for years with no problem.  It does not look like it is melted on but it does not come off like others i have replaced before.  I even checked out HP videos on replacing the speaker, but it does not come out the way it is shown in the video.  I used a magnifier glass and looking at the replacement, it does look like there is a catch on the top middle of the audio cable plug that probably holds it in place, but there is no way to get to that since the connector is fully covered.  Has anyone run across this issue, and if so, what did you try?  Thank you ahead of time!

1 REPLY 1

‎12-04-2020 07:40 PM

HP Recommended

Got the cable out finally.  It does look like it was melted in there (sit right beside the batter).  Hopeully the connector on the board is not bad and it is the speaker itself, or this was all for nothing.  

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