Cant connect HP Pen for a Spectre X360 Model 13-ap0013d

[EliSdp]

Hello, I have the laptop since October 2019, but this is the first time trying to connect the HP Pen. The PC won't register the pen when I touch the screen and also the Bluetooth wont recognize it. The battery is new.

Can someone help me?

[Dragon-Fur]

@EliSdp 

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@EliSdp wrote:

Hello, I have the laptop since October 2019, but this is the first time trying to connect the HP Pen. The PC won't register the pen when I touch the screen and also the Bluetooth wont recognize it. The battery is new.

Can someone help me?

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Not sure - I can certainly point you to the information we have available on the subject.

Two pens for this model:

HP Tilt Pen    2MY21AA 

HP Pen           1MR94AA

Open  Software and Drivers 

Open Category Driver-Keyboard, Mouse and Input Devices

Driver / Information for HP Pen, select HP Pen Control Application >  click "Learn More"

Driver for HP Tilt Pen, select your driver HP Tilt Pen

Possible / newer driver for HP Tilt Pen

sp101635.exe

Information files

sp101635.cva

sp101635.html

Reference and Resources – Places to find help, solve problems, and learn about your Device

Device Homepage

NOTE:  Content depends on device type and Operating System

Categories:  HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, User Guides / Manuals, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP Spectre x360 - 13-ap0013dx

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