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‎02-28-2022 12:24 PM - edited ‎02-28-2022 12:32 PM

HP Recommended
Product: HP 15-r014tx Notebook PC
Operating System: Microsoft Windows 10 (64-bit)

Bug/Error:

Caps Lock key blinks frequently which does not match the LED Codes explained in Official HP manual. I don't face any issue with my display though. Also, this problem occurs randomly and does not seem to be due to BIOS issue. Some keys (like esc/G/H/'/f4/f7/f11/Backspace/*) on integrated keyboard are also not working. I don't know if it's really a Keyboard problem or if there's something wrong with Motherboard/RAM/CPU. The biggest problem is with Caps Lock on integrated keyboard which gets enabled every now and then whether I'm working with wireless keyboard or if my PC is just on and ideal.
Any suggestions/help will be truly appreciated!

Thank you.

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