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babanovshow
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Message 1 of 2
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Case Replacement

HP Recommended
HP Pavilion - 15-au112ur

After some time of usage of the laptop, I broke the case, but the hardware works fine. So, I decided to replace it.

I tried to find an official replacement myself, but I couldn't. Can someone help? Show the link or screenshot of the official replacement. What is the price of a case? 

Thank you!

1 REPLY 1
The_Fossette
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@babanovshow

 

I reviewed your post and I understand you are looking for a replacement case for your computer.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you contact support and they will assist you with the available service options for your computer.

 

Here is how you can get in touch with support.

 

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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