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HP Recommended
Elitebook 8650w
Microsoft Windows 7 (64-bit)

Suddenly certain keys on the keyboard have stopped working:            F6    4     7     =     a      s     d    [    k    l    and    ;

 

(I have hooked up a Bluetooth keyboard to type this)

 

I have:

* Turned off, removed battery, held power switch down for > 1 minute - then rebooted - no change

* Gone into NetBios using F10, done a keyboard test - it fails

* I have uninstalled and reinstalled the keyboard druivers - no effect.

1 REPLY 1
HP Recommended

Can an HP support member at least confirm if this is a motherboard or software problem. I already replaced the keyboard without success.

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