• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎12-02-2019 11:58 PM

HP Recommended
Product: HP 14-cf0051od
Operating System: Microsoft Windows 10 (64-bit)

Hello,

 

I have watched the support videos on removing the bottom cover of various laptops.  I only see two visible screws on my laptop.  Are there only two?  It seems like there are four in the videos I watched for most machines.  Should I decide to swap the battery and remove the back cover do I just remove the two screws and then pry.  I think HP should update the videos.  They seem like they are for older machines.

 

I am not sure I am going to do this but want to know what I am getting into if I do.  Thank you for any advice.

1 REPLY 1

‎12-05-2019 08:28 AM

HP Recommended

@Rampman10,

 

Welcome to the HP Support Community!

 

I reviewed your post and I understand that you want to know how to remove the battery.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

Please refer to the below service guide page 35 to remove the battery on the computer.

 

http://h10032.www1.hp.com/ctg/Manual/c06146792

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.