• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Troubleshooting screen flickering issue on HP notebooks: Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎07-27-2020 02:15 PM

HP Recommended
Product: HP ENVY 17 2000
Operating System: Microsoft Windows 10 (64-bit)

Hi,

I have a laptop an HP envy 17 2000ef : (Core i7-2630QM)
 
Like many people with this computer i can't use no more the wifi ( if i dowload big thing it freeze)
can i update if for new intel card :
https://ark.intel.com/content/www/fr/fr/ark/products/189347/intel-wi-fi-6-ax200-gig.html
Or my computer is too old for this?
 
Thanks in advance

1 REPLY 1

‎07-30-2020 07:00 AM

HP Recommended

@PatrickBateman1

 

Welcome to HP Community

 

I have gone through your Post and would like to help

 

Please follow all the instructions in this Link: https://support.hp.com/in-en/document/c06282875 and let me know if that helps with the wireless issues

 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.