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‎04-15-2021 10:54 PM

HP Recommended
Product: HP Pavilion Gaming - 15 ec0100ax
Operating System: Microsoft Windows 10 (64-bit)

I recently bought a new laptop with a Ryzen mobile CPU and 8GB of RAM. By default it reserves 2GB of system memory for the integrated GPU. This means I go from 8GB to 6GB of usable memory, which is less than ideal. I specifically got this laptop because it has 8GB of RAM, and only being able to use 6GB of it is quite disappointing.

I can't  even run a small game in it . It is lagging  heavily.  I am disappointed with hp system 

1 REPLY 1

‎04-15-2021 11:58 PM

HP Recommended

@Azeez001 

 

That is a known issue which is related to AMD processors. Please check the following article:.


                 https://support.hp.com/us-en/document/c06526774


And from Microsoft PlayReady.


                 https://www.microsoft.com/playready/overview/


Regards.

BH
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