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HP Recommended
HP Pavilion Gaming 15-CX0011NP
Microsoft Windows 10 (64-bit)

Hello everyone.
My Pavilion Gaming needs to change the battery. The one that is there is the SR03XL, can I put the SR04XL?
Thanks

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@pboleta 

 

You can use 4-cell part # 917724-856

 

Regards.

BH
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2 REPLIES 2
HP Recommended

@pboleta 

 

You can use 4-cell part # 917724-856

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

Banhien, thanks for the reply.
I got the idea that I couldn't use the 4 cell one because of the voltage.
The voltage of the #LO8855-856 (3 cells) is 11.55V and the #917724-856 is 15.4V, hence my doubt.
If there is no problem, I will move on to the 4-cell one.
Thanks again.

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