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03-29-2021 01:19 PM - edited 03-29-2021 02:30 PM
Product: HP Pavilion Gaming 15-CX0011NP
Operating System: Microsoft Windows 10 (64-bit)
Hello everyone.
My Pavilion Gaming needs to change the battery. The one that is there is the SR03XL, can I put the SR04XL?
Thanks
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03-29-2021 03:09 PM
Banhien, thanks for the reply.
I got the idea that I couldn't use the 4 cell one because of the voltage.
The voltage of the #LO8855-856 (3 cells) is 11.55V and the #917724-856 is 15.4V, hence my doubt.
If there is no problem, I will move on to the 4-cell one.
Thanks again.
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