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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Charge state not available

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Accepted Solutions
04-30-2023 10:18 AM - edited 04-30-2023 10:24 AM
If it will not hold a charge, I agree, unless you can tell the state of charge when you are in Windows, in the lower right hand corner of the systray.
Order a new battery and then remove the original unit and install the new one.
I am a non-HP employee forum member. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If my post helped you or you just want to say thanks, click on the Yes button next to the "was this reply helpful?"
04-25-2023 02:59 PM
Have you tried what the error message suggested?
I am a non-HP employee forum member. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If my post helped you or you just want to say thanks, click on the Yes button next to the "was this reply helpful?"
04-26-2023 10:02 AM
How about telling me what you tried, in detail.
I am a non-HP employee forum member. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If my post helped you or you just want to say thanks, click on the Yes button next to the "was this reply helpful?"
04-30-2023 10:18 AM - edited 04-30-2023 10:24 AM
If it will not hold a charge, I agree, unless you can tell the state of charge when you are in Windows, in the lower right hand corner of the systray.
Order a new battery and then remove the original unit and install the new one.
I am a non-HP employee forum member. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If my post helped you or you just want to say thanks, click on the Yes button next to the "was this reply helpful?"
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