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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
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Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
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Accepted Solutions
HP Recommended
If it will not hold a charge, I agree, unless you can tell the state of charge when you are in Windows, in the lower right hand corner of the systray.
Order a new battery and then remove the original unit and install the new one.
I am a non-HP employee forum member. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If my post helped you or you just want to say thanks, click on the Yes button next to the "was this reply helpful?"
HP Recommended
Have you tried what the error message suggested?
I am a non-HP employee forum member. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If my post helped you or you just want to say thanks, click on the Yes button next to the "was this reply helpful?"
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HP Recommended
HP Recommended
How about telling me what you tried, in detail.
I am a non-HP employee forum member. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If my post helped you or you just want to say thanks, click on the Yes button next to the "was this reply helpful?"
3
0
0
HP Recommended
HP Recommended
If it will not hold a charge, I agree, unless you can tell the state of charge when you are in Windows, in the lower right hand corner of the systray.
Order a new battery and then remove the original unit and install the new one.
I am a non-HP employee forum member. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If my post helped you or you just want to say thanks, click on the Yes button next to the "was this reply helpful?"
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