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HP Recommended
HP Chromebook x360
Chrome OS

I recently purchased an HP Chromebook x360 (product ID 7PE49UA#ABA) from Best Buy as an open-box item. I'm trying to find a solution/replacement for the charger that would have come with the Chromebook if bought as new. I'm not sure if they forgot to give it to me or if the device is open box because it was missing the charger. I'd prefer to get something that will work but is reasonably priced. I found the Google 45W USB-C Power Adapter (model GA00196-US, SKU 6133705), and it seems that it would meet the requirements of my Chromebook. However, I've read reviews about other "replacement" chargers that have gotten hot and, in turn, made their device overheat. I'm trying to avoid that!! If anyone can help, I'd really appreciate it! From a student running out of brain power and Chromebook power!

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@madelinelizzy 

 

It should come with a charger which is   45 W USB Type-C™ power adapter. Its specs

 

    https://support.hp.com/au-en/document/c06469313

 

Please contact vendor and ask for it.  Its part # is L43407-001.

 

Regards.

BH
***
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View solution in original post

4 REPLIES 4
HP Recommended

@madelinelizzy 

 

What EXACTLY is your HP Chromebook x360  ? Please use the following instructions to find out the model/product of your machine:


      https://support.hp.com/us-en/document/c03754824


Please do NOT post its Serial number (s/n).


Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

@Banhien

Thanks for being willing to help! 

The model listed on the back is 14b-ca0023dx. Product ID is 7PE49UA#ABA.

HP Recommended

@madelinelizzy 

 

It should come with a charger which is   45 W USB Type-C™ power adapter. Its specs

 

    https://support.hp.com/au-en/document/c06469313

 

Please contact vendor and ask for it.  Its part # is L43407-001.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

@Banhien

 

Thank you so much for your help! I was able to find the part (certified) on eBay and should have it here by the end of next week. My college courses and my stress levels thank you! Without the part number, it would have been an endless search, most definitely. 

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