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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Charger Port Broken

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09-29-2018 03:04 AM
So my charger would not enter the port correctly so I think I've forced it too much. Are these pins bent in any way and if so, how do you fix that issue? Thanks!
09-29-2018 03:09 AM
Hi,
There seems to be a part missing. Is it in the tip of the charger? You could try placing back in.
the best way is to replace the charger port and also check the tip of the ac charger. There are many series of Pavilion G6 and even more model. If you provide the complete model or product number (not serial) I can try to help you replace the port by giving you guide ans where you can buy part.
Here is link to HP support page showing how to find this number:
https://support.hp.com/my-en/document/c00033108
Let me know,
David
09-29-2018 04:01 AM
Ok. Again I will tell you that a whole part of the port is missing and has been pulled out. It is possible that the part is attached to the tip of the ac adapter. This is what the port should look like:
So either the part is on the tip of charger and you can try to remove it and replace it into the port. If this is not possible, you will need to replace the port.
David
09-29-2018 06:04 AM
HP part number 813945-001
https://www.ebay.com/sch/i.html?_from=R40&_nkw=813945-001&_sacat=0&_sop=15&rt=nc&LH_PrefLoc=1
Your manual here.
http://h10032.www1.hp.com/ctg/Manual/c04653881
This should help.
HP 15-af000 Notebook PC series - FRU Remove/Replace Videos
https://h20574.www2.hp.com/results.htm?SID=7771410&MEID=CF9496C3-F4CE-4C61-AF9B-DDB805BA498A
Click on Base Enclosure and DC-in Power Connector.
REO
10-01-2018 07:38 AM
Hi,
Nice of @REO51ST to help while I was not online. Personally, I usually only try to add to answers already given.
So, to replace the powercord you will need to buy the part. which has part number 813945-001
If you search online in your country with part number you should be able to find quite easily. On page 66 of service manual you can see the steps to replace the power cord.
http://h10032.www1.hp.com/ctg/Manual/c04653881
It says to remove display assembly, however it might be enough to remove the screws from the hinge vlose to power cord to be able to fit it in.
Hope it helps,
David