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HP Laptop - 15s-eq0023nl
Microsoft Windows 10 (64-bit)

Hi, I need your help. I need to buy a new charger for my HP Laptop - 15s-eq0023nl, ProdID 9MG38EA, but I do not know the size of the thingy you insert into the computer to charge it. What is it???

1 REPLY 1
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@CreziaLu 

 

The specs of your machine is

 

             https://support.hp.com/au-en/document/c06528912

 

It uses  45 W Smart AC power adapter part # 741727-001. You have to use the right part or you can use  65W part # 913691-850. They are all (PFC, slim, 4.5 mm)

 

Regards.

BH
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