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HP Recommended

I have bought my laptop (HP Z book) in august 2020 with the promise of it being durable. Yet my chargercable has been broken for a while. I have always kept it secure. It is broken at the connection to the adapter. I can see the different powerlines. This could cause a fire hazard, hence it is unsafe to use. My laptop is still covered by the warranty. I believe it to be the responsibility of HP to provide their users with chargers that are safe to use. Who do I contact to fix this issue?

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