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HP Pavilion 14 Laptop PC 14-dv2000 (4Z018AV)

Hello, I would like to know, if this charger https://www.hp.com/gb-en/shop/product.aspx?id=H6Y88AA&opt=ABU&sel=ACC is compatible with my laptop before buying it

 

thanks in advance

1 REPLY 1
HP Recommended

Hi

There are various configurations for the model you provided. 

If you have the model with dedicated graphics card you need the 65W version.

If you do not have the dedicated graphics then you can use the 45 W version which you linked in your post.

You might be able to find them at larger electronics store.

 

You could also provide the exact model number if you do not know if you have integrated or dedicated graphics

HP Notebook PCs - How Do I Find My Product Name or Number? | HP® Customer Support

 

Hope it helps,

David

 

 

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