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‎12-16-2021 06:31 PM

HP Recommended
Product: An013nr

My charger port for my HP  is broken. I was wondering if there was another way to charge it. If you need the info about the computer here it Is.

Screenshot_20211216-200213.png

 

Category:
1 REPLY 1

‎12-16-2021 10:00 PM

HP Recommended

Short answer is no. But, we can help narrow down the problem.

 

Is it broken physically or just doesn't work? If the jack has been damaged, it's HP part 813505-001 And the service manual can be found here- Service Manual 

 

There could be other issues like a bad battery, AC adapter or the charging circuit on the motherboard. Will it run plugged in?

Volunteering here is my therapy
17-cp0097er
HP Envy 27-b014
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