Charger

[Yonas9797]

Thank you for considering my question. I am worried about my charger. It's 65W, however when I measure weight of it, it's less than 200 gram, by the way it's smaller box. But, it is so fast and only small heat generates during charging. Besides, all labeling on it is correct except it's QR Code. When scan it, it goes to some charger image. And I want to know if it fake or original?

[NonSequitur777]

@Yonas9797,

Welcome to our HP Community forum!

That is a very good question, and you’re right to be cautious about chargers, since counterfeit adapters are unfortunately common. A few things you can check to help determine whether your 65W HP charger is original or not:

1. Physical characteristics:

• Genuine HP chargers are usually a little heavier because they use higher-quality components. Under 200g is on the light side for most 65-watt units, though HP has made some newer compact “Smart Adapter” models that are lighter.

• The label should have sharp, clear printing (not blurry or smudged). The HP logo should be consistent with the current branding.

2. Heat and performance:

• A genuine 65-watt HP adapter should get slightly warm under load, but not hot.

• If your laptop charges normally and at the expected speed, that’s a positive sign -but on the other hand, fakes can still appear to “work” until they fail.

3. QR code:

• HP’s QR codes normally lead to HP’s support or verification pages. If scanning the code sends you to a random image or unrelated site, that’s suspicious.

4. Safety markings:

• Look for certification marks such as UL, CE, FCC, or TUV. On a real adapter, these should be properly printed and aligned, not fake-looking icons.

5. Where it was purchased:

• If you bought it directly from HP, a reputable retailer, or an authorized service center, it’s most likely genuine. If it came from a street vendor, online reseller, or was much cheaper than normal, be extra careful.

What you should do:

• If you have doubts, don’t risk your laptop. Bring the adapter to an official HP service center in Ethiopia (if available) or compare it with a known genuine charger.

• You can also enter your laptop’s model number on HP’s Parts Store website and order the exact recommended adapter if only for peace of mind.

Counterfeit chargers may work for a while but can damage your laptop’s power system or even cause safety hazards, so it’s good you’re checking now.

Kind Regards,

NonSequitur777