Charging (Blinking White and Orange)

[JulianMagana]

Hello, I have an HP Envy x360 m6 Convertible (2016). A few years ago the battery stopped working and I left it alone for a while. The original battery became inflated so I bought a replacement battery off amazon (ANTIEE MB04XL Laptop Battery for HP Envy X360 M6-AQ000).

The battery is detected but does not charge (plugged in 0%). After while then it says "Battery Not Detected" / "Battery Not Present"

Any suggestions or should I take it to a repair shop? I just want to use this as a 2nd monitor or to play basic games that dont require much power/demand.

[Echo_Lake]

@JulianMagana

Thank you for posting on the HP Support Community.

Don't worry as I'll be glad to help, I understand that you are getting a Battery Not Detected error on your printer.
I have a few troubleshooting steps we could try to fix the issue:  

• 1. Go to Start, search for Device Manager, and open this result.
• 2. Expand batteries.
• 3. Right-click on the ACPI option (usually the 2nd option) and select delete or uninstall. Follow the prompts.
• 4. Shut down the computer. 
• 5. Disconnect the charger.
• 6. Remove the battery. (only for removable battery)
• 7. Hold down the power button for 1 minute.
• 8. Insert the battery only. (only for removable battery)
• 9. Attempt to turn the battery on.

And, also refer to the Article: HP Notebook PCs - Battery Not Detected
 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.