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‎06-22-2024 08:17 AM

HP Recommended
Product: HP 17.3 inch Laptop PC 17-c0000 (2W0J5AV)
Operating System: Microsoft Windows 11

Hi,
I Have connected my HP laptop using SS USB-c port to 'Lenovo Thinkpad Universal USB-C dock' and i am able to use the keyboard & mouse however the charging is not happening & dual monitor display is also not working. I was using my laptop as a standalone one so far, now i wanted to connect it to an extra monitor hence trying to connect it to the Universal doc. I am able to connect my other laptops using the USB-C universal doc  but this laptop i am trying for first time and not sure whether i supports charging via ss port or not . Can anyone  please help ?

 

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1 REPLY 1

‎06-22-2024 09:58 AM

HP Recommended

The specifications on your laptop series model state the following.

https://support.hp.com/us-en/document/c08713132

 

1 USB Type-C® 5Gbps signaling rate (supports data transfer only and does not support charging or external monitors)


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