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- HP Community
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- Notebook Hardware and Upgrade Questions
- Charging & dual monitor display not working via SS port

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06-22-2024 08:17 AM
Hi,
I Have connected my HP laptop using SS USB-c port to 'Lenovo Thinkpad Universal USB-C dock' and i am able to use the keyboard & mouse however the charging is not happening & dual monitor display is also not working. I was using my laptop as a standalone one so far, now i wanted to connect it to an extra monitor hence trying to connect it to the Universal doc. I am able to connect my other laptops using the USB-C universal doc but this laptop i am trying for first time and not sure whether i supports charging via ss port or not . Can anyone please help ?
06-22-2024 09:58 AM
The specifications on your laptop series model state the following.
https://support.hp.com/us-en/document/c08713132
1 USB Type-C® 5Gbps signaling rate (supports data transfer only and does not support charging or external monitors)
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