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‎09-03-2024 07:17 AM

HP Recommended
Product: HP ENVY 15.6 inch Laptop PC 15-ep1000 (322X5AV)

I have UGREEN 25000 mAh 145W charger.

It does not charge the laptop when connected via USB-C to USB-C cable to any of the USB-C ports, neither when in sleep mode or is turned off.

But the powerbank can charge other laptops.

 

How can I charge my laptop using powerbank?

The exact model is HP ENVY 15-ep1890TX. 

Category:
3 REPLIES 3

‎09-03-2024 08:43 AM

HP Recommended

Hi @AhmesShahnawaz 

 

The USB-.C port of the laptop does not support Power Delivery so you cannot charge your laptop through this port.

 

External I/O Ports2 SuperSpeed USB Type-C® 5Gbps signaling rate (DisplayPort™ 1.4, HP Sleep and Charge); 1 SuperSpeed USB Type-A 5Gbps signaling rate (HP Sleep and Charge); 1 SuperSpeed USB Type-A 5Gbps signaling rate; 1 HDMI 2.1; 1 AC smart pin; 1 headphone/microphone combo
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‎09-10-2024 04:10 AM

HP Recommended

Can I use 145W powerbank with 100W USB-C to 4.5mm×3mm barrel jack PD cable for HP for charging the laptop?

1000060305.jpg

 

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‎09-10-2024 08:17 AM

HP Recommended

And how many volts does it send, how many ampere ?

 

Everything you indicate has not been tested, and I sincerely believe it will not work, but it is your money and your laptop can do the test.

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
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