• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended

I would like to ask if anybody knows if any of the laptops with USB Type-C for sale on HP's website support power delivery through the Type-C port. I intend to buy a large Anker power bank to bring with me and charge my next laptop with it, but it would also help to know if they will work with ANY power bank, or if there's a list of supported ones.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

 

@H4CTOR

Thank you for the update,

I appreciate your time and efforts, 

 

I'm glad you found the solution you were looking for.

Thanks for taking the time to let the community know about the solution

 

You've been great to work with and it has been a genuine pleasure interacting with you.

I hope both you and your product works great and remain healthy for a long time 😉 

 

To simply say thanks for my efforts to assist you, please click the "Thumbs Up" button to give me a Kudos.

And mark my post as Accepted Solution to help others find a similar solution as you have.

Take care now and do have a fabulous week ahead. 🙂

Riddle_Decipher
I am an HP Employee


Learning is a journey, not a destination.
Let's keep asking questions and growing together.

View solution in original post

3 REPLIES 3
HP Recommended

 

@H4CTOR

Thank you for posting on HP Forums, 

Riddle_Decipher is at your service. 

 

As I Understand you need information on charging laptops with power banks via USB Type C port,

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details: 

What is the product number of your device? Use this link to find it: http://support.hp.com/us-en/document/c03754824 

(Ensure you do not share any of your personal information such as serial, phone number, email ID, etc...).

Do you have a thunder bolt port on your PC? 

 

While you respond to that, here's what you need to know:

HP doesn't have any power banks tested to work with the laptops and doesn't recommend using one as off now,

Besides, the charger doesn't work unless there's a thunderbolt port on the PC, that said, here are the details of various type-C ports and their usage:

 

USB Type-C is a smaller, reversible USB connector that can transmit data, video, audio, and data (USB 3.1) as well as provide charging power to many devices (USB power delivery or PD).

 

USB Type-C video modes (Alternate mode): USB Type-C ports support adapters that can output different types of video such as HDMI, VGA, and DisplayPort, all from one USB Type-C port on your computer or device.

 

USB Type-C power delivery (USB PD): USB Type-C power delivery is bi-directional, so a device can either send or receive power. This power can be transferred at the same time the device is transmitting data across the connection.

 

For more information about USB Type-C, see http://www.usb.org/developers/usbtypec/ (in English).

 

CLICK HERE FOR MORE STEPS AND INSTRUCTIONS.

(by the end of this document, you should have all the answers to your query)

 

Let me know if those steps worked for you,

If they did, that's awesome!

Give us some reinforcement by clicking the solution and kudos buttons,

That'll help us and others see that we've got the answers!

Good Luck

Riddle_Decipher
I am an HP Employee


Learning is a journey, not a destination.
Let's keep asking questions and growing together.
HP Recommended

 

I haven't bought any products yet but I was interested in the HP Spectre x360 13t which is thunderbolt enabled.

 

I looked elsewhere and apparently power banks won't charge unless they can output enough Watts to the laptop, however I found that Razer does make a 45W power bank for the same purpose to charge their razer blade stealth. 

I also found another article of someone who tested different chargers with different laptops and it seems like the x360 does accept power from other chargers (picture attached), so I guess that pretty much answered my question, thanks for answering though.

 

 

usbccharging_state_2017-100709054-orig.jpg

HP Recommended

 

@H4CTOR

Thank you for the update,

I appreciate your time and efforts, 

 

I'm glad you found the solution you were looking for.

Thanks for taking the time to let the community know about the solution

 

You've been great to work with and it has been a genuine pleasure interacting with you.

I hope both you and your product works great and remain healthy for a long time 😉 

 

To simply say thanks for my efforts to assist you, please click the "Thumbs Up" button to give me a Kudos.

And mark my post as Accepted Solution to help others find a similar solution as you have.

Take care now and do have a fabulous week ahead. 🙂

Riddle_Decipher
I am an HP Employee


Learning is a journey, not a destination.
Let's keep asking questions and growing together.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.