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HP Recommended
HP Pavilion - 15-cc130tx
Microsoft Windows 10 (64-bit)

Hello everyone, there is a problem with the charging indicator LED. It used to light up in orange while charging & when the laptop gets fully charged it goes white. But for a few months now the charging indicator LED is working, I mean it won't light up when the adaptor plugged in, and even the laptop gets fully charged it's still the same no response. The charging LED never lights on. I have done the system recovery too for the laptop slowdown issue but nothing changes with that LED indicator. Please help with this.

 

Thank you  

2 REPLIES 2
HP Recommended

Is the charging shown in the systray with the battery icon?

 

Usually the lack of a lit LED while charging is an indication of an issue with the power adapter.

I suggest running the HP{ PC Hardware Diagnostics UEFI utility component test for the power adapter.

 

That sounds like a failed LED component. It is part of the hardware on the system board. 

 

Unless it was brand new I wouldn't find it a show stopper as it is more hassle to have to system board changed than boot into Windows and look at the charging icon.



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HP Recommended

Thank you for your generous reply Sir. Yes, the battery icon is showing with plugged in indication in systray. Although I need to replace the battery, as it's not able to hold the charge not anymore.  I have diagnosed that too and the adaptor is perfectly working. 

 

Even I'm thinking the same. Maybe the LED got failed somehow. 

 

My B&O speaker is crackling too. It's not a driver issue, I have tried reinstalling the hp audio driver from HP Support, nothing improved. I manually open the laptop and check that the right-side speaker has the crackling noise but no physical damage is there and the left-side speaker in working perfectly crisp and clear. 

 

This charging LED indicator and speaker issue came after using Windows 11.  Now I switched to windows 10 again. 

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