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‎02-08-2024 09:36 PM

HP Recommended
Product: Hp
  • What does it mean when when I plug in my charger cable and the light turns white and then orange 
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1 REPLY 1

‎02-11-2024 11:14 AM

HP Recommended

Hi @Paulloki,

 

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

 

I see that you are facing an issue with your Laptop charging.

 

Kindly refer to the steps on this link to Perform component tests for AC adapter and let me know if that resolves the issue.

 

Perform component tests > Complete list of HP PC Hardware Diagnostics Component Tests > Power Tests > AC Adapter Test

 

If the test fails, there is an issue with the AC adapter and you will have to replace it.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

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