cancel
Showing results for 
Search instead for 
Did you mean: 
The HP Calculator Community Message Board is moving. While we prepare for the move, we are unable to accept new postings. During the move, you can look for help from other users by visiting https://www.hpmuseum.org/ . Or if you need technical support for your calculator visit: HP Calculators. .
Omoth
Level 1
11 7 0 0
Message 1 of 4
177
Flag Post

Solved!

Charging light

HP Recommended
Pavilion dv5
Microsoft Windows 10 (64-bit)

Sometimes the charging light switches off after the battery is fully charged but sometimes it doesn't. I'm worried it might be still be charging and destroying the battery when the charging light stays on after full charge. Please help understand what's going on, thank you.

1 ACCEPTED SOLUTION

Accepted Solutions
Echo_Lake
HP Support Agent
HP Support Agent
25,714 25,649 1,199 1,244
Message 4 of 4
Flag Post
HP Recommended

@Omoth

Thank you for posting back. 

 

To get the answer to this question, It's absolutely normal and a feature by design.

ECHO_LAKE
I am an HP Employee

View solution in original post

Was this reply helpful? Yes No
3 REPLIES 3
Echo_Lake
HP Support Agent
HP Support Agent
25,714 25,649 1,199 1,244
Message 2 of 4
Flag Post
HP Recommended

@Omoth

Thank you for posting on the HP Support Community.

 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

  • Did this happen after a recent window or software update?
  • Have you made any hardware/software changes?
  • Did you make any changes to the settings of your PC prior to the issue?
  • When was the last time it worked fine?
  • Did you try another charger?
  • Does the notebook shut down immediately (right after you unplug the charger)?

Firstly, perform Windows Update and HP Support Assistant: (do not skip any troubleshooting steps if you feel steps are repeating) 

To check for updates now, select the Start button, and then go to Settings  > Update & security  > Windows Update, and select Check for updates.

Install updates from HP Support Assistant: Go to Download HP Support Assistant to install the tool.

  1. To open HP Support Assistant, double-click the HP Support Assistant icon https://support.hp.com/doc-images/932/c05040382.jpg.
  2. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.
  3. Click Check for updates and messages to scan for new updates.
  4. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.
  5. Click the update name for a description, version number, and file size.
  6. Select the box next to any updates you want to install, and then click Download and install.

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

Was this reply helpful? Yes No
Omoth
Author
Level 1
11 7 0 0
Message 3 of 4
Flag Post
HP Recommended

I replaced the battery and upgraded the operating system from Windows Vista to Windows 10. I realized when the battery is completely discharged the charging light will switch off when it's fully charged but when the battery is partially discharged the charging light will stay on after full charge. Is this a hardware or software issue or is it by design? Thanks again for your time.

Was this reply helpful? Yes No
Echo_Lake
HP Support Agent
HP Support Agent
25,714 25,649 1,199 1,244
Message 4 of 4
Flag Post
HP Recommended

@Omoth

Thank you for posting back. 

 

To get the answer to this question, It's absolutely normal and a feature by design.

ECHO_LAKE
I am an HP Employee

View solution in original post

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation