Charging port 2017 HP Spectre x360 15-BL075NR broken.

[YaelD]

Hi, I have a 2017 HP Spectre x360 15-BL075NR with a broken USB-C charging port (or rather two). Currently I have the charger taped to the laptop, but I'm dreading the moment it might slip and I possibly can't plug it in any more. I have extended warranty, but I'm currently stationed in Abuja, Nigeria (thanks, Uncle Sam!), where the support is questionable at best, so I really don't want to risk leaving my laptop with the "authorized HP representative" (whose office is the only occupied room in an utterly dilapidated building). Sending the laptop to the US is out of question, at least for now, since even through diplomatic pouch it would take at least 4 weeks one way, and I need my laptop to finish my thesis. I've seen several video tutorials online, so I'd rather change it myself if possible... I've been looking for the replacement part, but I couldn't find any USB-C replacement ports. Can anybody here help me find it? Maybe share a link?

Thank you!

[The_Fossette]

@YaelD,

Welcome to the HP Support Community!

You can purchase all the replacement parts available for your computer from HP part surfer.

Follow the steps in the below article for detailed instructions.

https://support.hp.com/us-en/document/c00372736

Or else you can contact support and they will assist you in ordering the part.

Here is how you can get in touch with support.

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

Let me know how it goes and you have a great day!

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!