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Mae_Salera
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Message 1 of 2
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Charging port light

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Pavillion 15-cs2081tX
Microsoft Windows 10 (64-bit)

Hello. I'd like to ask. My laptop's charging port light keeps on blinking, even if it is charging or even turned off. I have run diagnostics and it says my battery is completely fine. What could be the problem?

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The_Fossette
HP Support Agent
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Message 2 of 2
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@Mae_Salera

 

I reviewed your post and I understand that the charging portlight is blinking.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

If the charging port light is blinking it indicates that there is some issues with the battery or the charging. As you have already run the battery test and the battery seems to be fine. I recommend you update the BIOS from the below link and check if it helps.

 

https://ftp.hp.com/pub/softpaq/sp105501-106000/sp105832.exe

 

If you continue facing the issue, then reinstalled Microsoft ACPI-Compliant Control Method Battery under device manager.

 

Here is how you do it.

 

Step 1: Click the Windows “Start” button and right-click “Computer.”

Step 2: Click “Manage,” then “Device Manager.”

Step 3: Click the “Batteries” section. A list of devices will appear.

Step 4: Right-click the “Microsoft ACPI-Compliant Control Method Battery” device and click “Uninstall.”

Step 5: Click the “Action” menu item and “Scan for Hardware Changes” to reinstall the driver.

 

Restart the computer and the issue should be fixed.

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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