Charging problem!!!

[Kathspark92]

Hi, I went to plug my charger in as my laptop was completely out of battery so won't turn on but when I do an orange light blinks just once and it doesn't charge. The orange light that blinks once is the one next to the charger when I plug it in. Was all running fine up until now. Any help would be greatly appreciated as I'm lending the laptop off a family member so need it sorting as soon as possible. 

Thanks!

[A4Apollo]

Hi! @Kathspark92,

Are you using an HP genuine adapter?

Try checking with a different adapter and a different wall outlet.

Try performing a hard reset on the laptop and check if it helps.

Turn off the computer.
Remove the computer from any port replicator or docking station.
Disconnect all external connected peripheral devices such as USB storage devices, external displays, and printers.
Unplug the AC adapter from the computer.
For most laptops, press and hold the Power button for 15 seconds to reset.
If your laptop model is listed below, use the instructions specific to your computer.
Plug the AC adapter back into the laptop computer, but do not connect any of the peripheral devices.
Press the Power button to turn on the computer.
The computer starts normally or a startup menu opens.
If a startup menu opens, use the arrow keys to select Start Windows Normally, and then press the Enter key.
After Windows opens, reconnect each peripheral device that was disconnected, one device at a time, until all devices are reconnected.

Refer this article to know more information about no power issues. Click Here

Let me know how it goes!

Take Care! 🙂

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