Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
HP ENVY X360
Microsoft Windows 10 (64-bit)

I have an HP ENVY X360– 13-ar0802XX, and I am tired of bringing so many cables and chargers when I travel.
Can I use a USB charger with 60W on my EnvyX360 instead of the charger from HP?

5 REPLIES 5
HP Recommended

@Ofaneka
Thank you for posting on HP Support Community.

 

Don't worry as I'll be glad to help,  After reading your post, I did go through the Product specifications of your product and found that you have 1 USB 3.1 Gen 1 Type-C™ (5 Gb/s signaling rate, Power Delivery 3.0, DisplayPort™ 1.4, HP Sleep and Charge); 1 USB 3.1 Gen 1 Type-A (HP Sleep and Charge); 1 USB 3.1 Gen 1 Type-A (Data Transfer Only) installed on the PC.

  • To get the answer to this question, It's not possible to charge the laptop using  USB-C type.

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

HP Recommended

Thanks for this,

Another question. I tried several months ago and it worked when I charged through USB-C? However I got another problem with the computer, so I stopped after it was returned from repair. That was a totally other problem, but why can I charge on the usb-c, if I generally shouldn't?

 

Should it work if it should not be "working"?

HP Recommended

@Ofaneka

Thank you for posting back. 

 

You can charge any mobile devices using any USB ports. 

ECHO_LAKE
I am an HP Employee

HP Recommended

Yes,

But I was charging my laptop through the USB-C?
Should this be possible, if not possible?

I have a USB-C charger I use for all my devices, and it also worked on the laptop.

???

HP Recommended

@Ofaneka

Thank you for posting back. 

 

As I mentioned earlier, charging this laptop with the USB-C charger adapter is not possible. This computer does not support USB-C charging input.

Refer to the above product description. 

ECHO_LAKE
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.