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- Charging though USB-C port on HP ENVY X360– 13-ar0802XX

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07-15-2020 01:12 AM - edited 07-15-2020 01:13 AM
I have an HP ENVY X360– 13-ar0802XX, and I am tired of bringing so many cables and chargers when I travel.
Can I use a USB charger with 60W on my EnvyX360 instead of the charger from HP?
07-17-2020 11:11 AM
@Ofaneka
Thank you for posting on HP Support Community.
Don't worry as I'll be glad to help, After reading your post, I did go through the Product specifications of your product and found that you have 1 USB 3.1 Gen 1 Type-C™ (5 Gb/s signaling rate, Power Delivery 3.0, DisplayPort™ 1.4, HP Sleep and Charge); 1 USB 3.1 Gen 1 Type-A (HP Sleep and Charge); 1 USB 3.1 Gen 1 Type-A (Data Transfer Only) installed on the PC.
- To get the answer to this question, It's not possible to charge the laptop using USB-C type.
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
ECHO_LAKE
I am an HP Employee
07-17-2020 12:04 PM
Thanks for this,
Another question. I tried several months ago and it worked when I charged through USB-C? However I got another problem with the computer, so I stopped after it was returned from repair. That was a totally other problem, but why can I charge on the usb-c, if I generally shouldn't?
Should it work if it should not be "working"?
07-18-2020 04:02 PM - edited 07-18-2020 04:03 PM
Thank you for posting back.
As I mentioned earlier, charging this laptop with the USB-C charger adapter is not possible. This computer does not support USB-C charging input.
Refer to the above product description.
ECHO_LAKE
I am an HP Employee