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‎03-14-2021 08:04 AM

HP Recommended
Product: Elitebook
Operating System: Microsoft Windows 10 (64-bit)

A while ago the posts say that you cannot charge with a USBC port or cable.  on Aug 15 2019 HP has a page that has 3 ways to charge a laptop.  I have a C port on my Laptop and will not charge.  Not sure if that port has to be configured?  

1 person had the same question
3 REPLIES 3

‎03-14-2021 08:26 AM

HP Recommended

No configuration is needed or possible. Some USB-C ports have "Power Delivery" which means can accept incoming charge. Others do not. If we can have the full model or product number your specs can be checked. 

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‎03-14-2021 08:45 AM

HP Recommended

HP EliteBook 840 G6,  8RA92UP#ABA

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‎03-14-2021 12:48 PM

HP Recommended

Your port is fully Thunderbolt compatible which means it has all the options including USB-C charging. HP offers an optional USB-C adapter for it which further supports that it can charge via the USB-C port. 

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