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I got a laptop from school last year. On Monday of 16 July 2021, I was plugging my Laptop charger and it burst resulting a charging point to not function.

I need it to recover hence I am using it for school, I would like to know what documentation I need when I present my PC to you.

Kind regards 

Tenda

1 REPLY 1
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@Tenda1 


Sorry, but this is just self-help Community staffed mostly by volunteers and we are not authorized to deal with warranty, service or equipment replacement issues. For these issues, you will need to contact HP Customer Support.

 

HP contact info: https://support.hp.com/us-en/contact-hp?openCLC=true



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