Chromebook 11 V series parts

[Brent2020]

Lid and hinge broke and need HP contact information to order replacement parts. Chromebook model # 11-V031NR

thank you for your support

[Dragon-Fur]

@Brent2020 

If the product is out of Warranty, and you don't plan on having HP do the repair,

Best look up the information in the service guide and save the service fee expense.

HP Chromebook and HP Chromebook 11 G5 - Maintenance and Service Guide

Illustrations, explanations, part number, replacement..

For example,

Major Components - Pages 11-12

Display and Hinge kit - Pages 14-15  (display bezel screw covers - page 17)

Replacement - Starting on Page 37

References

 Open PartSurfer

• Select your Country
• Search for your computer / printer / device
• Need Help?  Tab Self help > find and open the User Guide and FAQ

How to use PartSurfer:

• Select your region / country - PartSurfer must know your general location
• Enter your device Product Number , Serial Number, or Part Number in the Quick Search box
• HINT: To see a system-specific list, replace the Product Number with your device Serial Number
• Items accompanied by a tiny box in the Add-to-Cart column are available for purchase
• N/A means the part is not carried / offered for purchase by HP.

Parts marked as available for purchase might be available from:  HP Parts Store

OR

Use your search engine to find the part number at your favorite online store.

Reference and Resources – Places to find help, solve problems, and learn about your Device

Device Homepage

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, User Guides / Manuals, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP Chromebook - 11-v031nr

Thank you for participating in our HP Community.

We are a world community of volunteers dedicated to supporting HP technology

Click Thumbs Up on a post to say Thank You!

Answered? Select the relevant post "Accept as Solution" to help others find it.