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- Chromebook keyboard suddenly not working

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05-05-2024 11:23 AM
Product: HP Chromebook 11a-na0000 (9TZ29AV)
Operating System: Chrome OS
My chromebook's keyboard suddenly stopped working again. I thought it was resolved yesterday after I had updated my device. The keyboard was working after the update, but now it has stopped working all over again. Does anybody know how to fix this issue?
1 REPLY 1
05-05-2024 12:11 PM
Factory reset your Chromebook
- "Sign out of your Chromebook.
- Press and hold Ctrl + Alt + Shift + r.
- Select Restart.
- In the box that appears, select Powerwash. Continue.
- Follow the steps that appear and sign in with your Google Account. ..."
- Once you've reset your Chromebook you can login to your favorite internet connection and use it as before.
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