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HP Chromebook - 14a-na0023cl

I recently haven't charged my chromebook in about 3 days. (I haven't been using it much during those past few days.) It got to a point where it reached 0% and it shut down but there is still a blinking white light on the right side. But when I try to charge it, it doesn't charge. I've tried hard resetting but it still doesn't do anything and it just remains dead with a white light blinking beside the charging port. Does anyone know how to fix this?

1 REPLY 1
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@lzcrlnv 

 

Welcome to the HP support community

 

I understand that HP Chromebook is not charging, I am glad to assist you.

Follow the steps mentioned in this HP document to fix the issue:- Click here

 

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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