-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Clean Install Windows 10 on SSD in HP G62-450SA

Create an account on the HP Community to personalize your profile and ask a question
03-26-2020 03:02 AM - edited 03-26-2020 03:08 AM
Hi,
I will like to clean install windows 10 on one of my old computers, an HP G62-45OSA device. (I'd rather not clone my old drive, not that I haven't tried, unsuccessfully so.) I have created a bootable USB flash drive, removed the old hard drive that came with the computer, inserted the new SSD, and attempted to install windows 10 on it by booting up with the USB bootable plugged in. But it keeps coming back with an error saying Windows 10 can't be installed on this computer.
Do I need to partition the SSD before installing windows 10 on it -- or is there something else I need to do first before attempting to install windows 10?
I had assumed this would be easy, but it has been nothing but frustrating. I would appreciate any tips or guides to clean installing windows 10 on HP G62-45OSA.
Thank you!
03-29-2020 05:48 PM
@bhovah We recommend using the HP recovery media to accomplish this task of reinstalling or performing a clean installation of windows 10, here's all you need to know about it:
If you don't have an HP Recovery media and have attempted reset using the windows troubleshooter or a retail copy of windows,
you'll need to order a recovery media: Click here for steps.
Or you may also attempt to download the same using the steps on this link: click here
For details on how to perform a successful reset: click here
P.S: Welcome to HP Community 😉
Let me know how that pans out,
If you feel I was helpful, simply click on Accept as Solution to help the community grow,
That said, I will have someone follow-up on this to ensure you've been helped,
Just in case you don't get back to us,
have a good day, ahead.
Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
Let's keep asking questions and growing together.
03-31-2020 06:20 PM
@bhovah In that case you'll need to order a physical media from HP using the other links I shared,
let me know how that pans out, and good luck!
Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
Let's keep asking questions and growing together.