Cleaning HP X3000 Wireless Mouse scroll wheel

[Corobori]

Hi,

I need to take apart a HP X3000 Wireless Mouse to clean up the scroll wheel. I found the screw which allow me to open up the back side of the mouse but I couldn't find how to dissasemble  both parts to get access internally. How can I do that ?

[KNRK]

Dear @Corobori

Welcome and Thank You for posting your query on HP Support Forum

Please be informed that this device will be replaced if there is a hardware issue with no much troubleshooting based on the warranty. We only have the user guide for this prodcut in the HP site for your reference

You may have a look at the guide: https://support.hp.com/us-en/product/hp-x3000-wireless-mouse/5246561/manuals

Note: No repair process/options are available in HP for this product

Hope this helps, for any further queries reply to the post and feel free to join us again

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Thank You,

K N R K

Although I am an HP employee, I am speaking for myself and not for HP

[Corobori]

Thanks for your reply. I had seen the user's manual before but it doesn't give any clue on how to remove the disassemble the mouse. I searched Youtube but none appears to have published anything about it. 

[KNRK]

You are absolutely right!!

We dont have any official video for removing / repairing / replacing for this device

I will consider your query as an opportuntiy and I will pass on your feeback internally to the team concerned

I will ensure the changes will be implemented in the near future. Thanks in advance!

I really hope that this has helped you to certain extent, please feel free to contact me again if you need any help

**Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Thank You,

K N R K

Although I am an HP employee, I am speaking for myself and not for HP

[nieuwe_arjan]

You are not supposed to fix it !!!!!
If you put the HP X3000  belly-up, there is one screw visible. The other screw is under the top-left slide-pad hidden.
If both screws and batterie are removed you can lift/slide it open.
When you put it together there is no mechanical reason for the hidden screw: leave it out, it is easyer next time.