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- Cleaning keys

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06-01-2020 03:58 PM
here's my problem. I spilled orange juice near my laptop and some of it splashed up on the keyboard. I now have a half dozen keys that work but are not nearly as responsive as they used to be. It seems I have three options -
1. put up with it. I'm typing this to you and it works - maybe the sticky would eventually wear off.
2. take it to Best Buy or someplace that fixes HP machines and have them remove and clean those keys?
3, Remove, clean, and reinstall myself? if this option, does someone have a map/instructions, etc. on how to do that?
Any other thoughts? Thanks!
06-01-2020 06:51 PM - edited 06-01-2020 06:51 PM
Laptop keys are not designed to be removed without being broken in the process. So, if Best Buy removes them, they probably will NOT be able to get them back on and working again.
What you really need to do is the following:
1) Totally remove the keyboard
2) Wash it in hot soapy water with a solvent (like Dawn) that will remove the residue from the juice
3) Let the keyboard dry out -- three days is the minimum -- and then reconnect it.
Because keyboards are fragile, as are their connectors, you would do best paying someone to both remove it and reconnect it. I known that sounds expensive, but at least you're not paying for a new keyboard in the process.
I am a volunteer and I do not work for, nor represent, HP