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HP Recommended
HP Pavilion Laptop PC 15-eh0000
Microsoft Windows 11

Hi, my newly bought pavilion laptop has a weird issue regarding an electric buzzing noise which is somehow related to the touchpad. Whenever I touch the touchpad even slightly without even applying pressure the noise stops almost completely and then I can barely hear a very low clicking noise. The noise returns after taking my finger off the touchpad. On startup it sounds quite louder for about 3 seconds. Also, it is audible even with 0% volume. Tried to disable sound drivers but the problem persists.

Windows are up to date, drivers probably up to date but I only did automatic checks,  ran several hardware tests with the hp assistant. What I have also noticed is that the touchpad lately seems to be a bit more rickety than before. Any ideas what this could be or any ways to fix it?   Thanks

2 REPLIES 2
HP Recommended

Is it under warranty? If so, start a ticket with HP to get it repaired. All they will probably do after walking through their troubleshooting steps and accept it for warranty work is replace the touchpad, I would guess.

Volunteering here is my therapy
17-cp0097er
HP Envy 27-b014
HP Recommended

Yes it is under warranty. I also forgot to mention that the buzzing gets louder while charging

edit: I checked again where the noise comes from and it seems that its mostly the left side and specifically near the left hinge which makes a loud "click" noise when unfolding the laptop. Maybe the screws are loose? because there is generally an issue with the left side and also when I apply pressure on that side (left side of the keyboard) it makes a creaking sound, as if the aluminum gets bent or something. 

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