-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
2
0
0
HP Recommended
1 ACCEPTED SOLUTION
Accepted Solutions
HP Recommended
Here is the Service Manual:
The Manual says maximum 8 gigs (2 x 4 gig DDR3-1600 SO-DIMM). This 4 gig module is specified:
4 GB 641369-001
Yes theoretically the processor and chipset should be able to accept 2 x 8 gigs since it is an i3 3rd gen system, but the only responsible advice to give is that your max is 2 x 4 = 8 gigs. If you want to try for more, it might work but no guaranties.
Post back with any more questions and please accept as solution if its the info you needed even if not exactly what you wanted to see.
HP Recommended
Here is the Service Manual:
The Manual says maximum 8 gigs (2 x 4 gig DDR3-1600 SO-DIMM). This 4 gig module is specified:
4 GB 641369-001
Yes theoretically the processor and chipset should be able to accept 2 x 8 gigs since it is an i3 3rd gen system, but the only responsible advice to give is that your max is 2 x 4 = 8 gigs. If you want to try for more, it might work but no guaranties.
Post back with any more questions and please accept as solution if its the info you needed even if not exactly what you wanted to see.
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
Didn't find what you were looking for?
Ask the community