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HP USB-C universeel dock

Could anyone advise me if the HP USB-C universal dock (partno. 1MK33ET#ABB) is compatible with the HP Pavilion Thinbook 14-bfnd? There is no list with compatible products.

 

I would like to use the 2 DP ports on the dock to connect 2 external monitors to the laptop.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello F59,

 

Apologizes for the late reply.

 

I regret to inform you that the USB-C port available on your laptop is only for data transfer.

 

I did find HP documentation in which it stated that the HP USB-C Dock (Y0K80AA) will work but this is most likely incorrect. Even if it did work, only some of the ports will work.

 

If you are looking for just some extra USB A ports, you can get something like the HP USB-C to USB-A Hub Z8W90AA.

 

Hopefully, this answers your question.

 

Best regards,

Eddy

 

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I used to be an HP Expert. I no longer participate in this community.

View solution in original post

4 REPLIES 4
HP Recommended

Hello F59,

 

Could you post a specific model/product number of the laptop? 

 

HP Pavilion Thinbook 14-bfnd isn't a proper HP product name.

 

(Please do not post serial numbers on the HP Support Forum)

Information on how to find a laptop's model/product number is detailed in this HP document.

 

Kind regards,

Eddy


I used to be an HP Expert. I no longer participate in this community.
HP Recommended

Hello kem579,

 

Thank you for your reply. The product number of the laptop would be 3QP53EA#ABH. 

 

Kind regards,

Frank

HP Recommended

Hello F59,

 

Apologizes for the late reply.

 

I regret to inform you that the USB-C port available on your laptop is only for data transfer.

 

I did find HP documentation in which it stated that the HP USB-C Dock (Y0K80AA) will work but this is most likely incorrect. Even if it did work, only some of the ports will work.

 

If you are looking for just some extra USB A ports, you can get something like the HP USB-C to USB-A Hub Z8W90AA.

 

Hopefully, this answers your question.

 

Best regards,

Eddy

 

Hit the Accept as Solution if I solved your problem.
Hit the thumbs up to show appreciation!


I used to be an HP Expert. I no longer participate in this community.
HP Recommended

Hi Eddy,

 

Thank you for your explanation. I will continue my search for a laptop that does allow me to connect 2 external screens via a dock.

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