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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Compatibility of M.2 SSDs

Create an account on the HP Community to personalize your profile and ask a question
08-24-2017 07:12 AM
I would like to inquire about the compatibility of the following two SSDs with the HP Pavilion 15-ab292nr.
Has anyone with the abovementioned laptop installed an SSD in their system?
I'm looking at the following two drives:
Samsung 960 EVO Series - 500GB NVMe - M.2 Internal SSD (MZ-V6E500BW)
Samsung 850 EVO - 500GB - M.2 SATA III Internal SSD (MZ-N5E500BW)
Any support will be highly appreciated.
Solved! Go to Solution.
Accepted Solutions
08-25-2017 04:59 PM
Hi @Rapier,
Thanks for stopping by the HP community. A very good day to you. 🙂 I reviewed the post regarding assistance with SSD upgrades for the notebook. I will be delighted to assist you here. 🙂
Superb description and stupendous diagnosis of the issue before posting. Kudos to you for that. 🙂
For better clarity and to assist you better I would require information regarding this:
- Did you check the product specs of your computer?
- Did you check the service manual of the computer?
For a start please try these steps:
- Please check the product specs link: http://hp.care/2gdRzD4
- As far as the SSD is concerned the computer has an M.2 slot.
- Please refer to pages 3.25,32,53 of the service manual link: http://hp.care/2gT9bUM that gives the list of supported SSDs with part numbers and how to install it as well.
- The SSD tested by HP for this computer is 256 GB solid-state drive (SSD), M.2, TLC 837768-001 (part number)
- THe other 2 SSDs look compatible on paper. However, I would request you to contact a local technician before any upgrade to avoid compatibility issues.
Please note that HP does not recommend upgrading either the operating system or the computer’s hardware as the components that were initially installed with the unit are certified by HP for optimal performance. However, as you are very technically inclined, I would still request you to consult a local technician like Best Buy or Staples before proceeding to upgrade the unit.
This is to ensure that there are no compatibility issues and everything is a smooth sail.
Please perform all these steps patiently as it is critical to resolving the issue. The trick is to remain patient, Going by your technical expertise and competence I am sure you will be able to perform these steps without breaking a sweat. 🙂
Hope this helps. Let me know how this goes. I genuinely hope the issue gets resolved without hassles and the unit works great.
To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.
Take care now and have a terrific week ahead.
DavidSMP
I am an HP Employee
08-25-2017 04:59 PM
Hi @Rapier,
Thanks for stopping by the HP community. A very good day to you. 🙂 I reviewed the post regarding assistance with SSD upgrades for the notebook. I will be delighted to assist you here. 🙂
Superb description and stupendous diagnosis of the issue before posting. Kudos to you for that. 🙂
For better clarity and to assist you better I would require information regarding this:
- Did you check the product specs of your computer?
- Did you check the service manual of the computer?
For a start please try these steps:
- Please check the product specs link: http://hp.care/2gdRzD4
- As far as the SSD is concerned the computer has an M.2 slot.
- Please refer to pages 3.25,32,53 of the service manual link: http://hp.care/2gT9bUM that gives the list of supported SSDs with part numbers and how to install it as well.
- The SSD tested by HP for this computer is 256 GB solid-state drive (SSD), M.2, TLC 837768-001 (part number)
- THe other 2 SSDs look compatible on paper. However, I would request you to contact a local technician before any upgrade to avoid compatibility issues.
Please note that HP does not recommend upgrading either the operating system or the computer’s hardware as the components that were initially installed with the unit are certified by HP for optimal performance. However, as you are very technically inclined, I would still request you to consult a local technician like Best Buy or Staples before proceeding to upgrade the unit.
This is to ensure that there are no compatibility issues and everything is a smooth sail.
Please perform all these steps patiently as it is critical to resolving the issue. The trick is to remain patient, Going by your technical expertise and competence I am sure you will be able to perform these steps without breaking a sweat. 🙂
Hope this helps. Let me know how this goes. I genuinely hope the issue gets resolved without hassles and the unit works great.
To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.
Take care now and have a terrific week ahead.
DavidSMP
I am an HP Employee
08-26-2017 10:44 AM
Hi @Rapier,
It has been a fabulous experience working with you. 🙂 I thank you greatly for accepting this as a solution. 🙂 You've been simply amazing with your technical expertise and thanks again for giving me the privilege to share this platform with you. 🙂
I hope the unit works great and stays healthy for a long time. 🙂
To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help.
Please take care, stay healthy, keep smiling big and do have a blessed year ahead. 🙂
DavidSMP
I am an HP Employee