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HP Recommended
HP Gaming Pavilion- 15cx0139tx
Microsoft Windows 10 (64-bit)

Hi, so my laptop is always at 100% Disk and 80%-90%Memory everytime I would check the task manager, there is no background app running, all my startup apps are disabled,  laptop has been reset a few times so my laptop is clean of any personal files and apps caches etc, i even tried the fresh start option in windows 10 and others. Basically I have tried all the fixes suggested in google and in this forum but none worked. So, in conclusion, there is a problem with my Hard drive, and it was suggested that I change the hard drive and add additional ram. And so I'd like to ask if the RAM and SSD I'm about to state is compatible with my laptop,

for RAM: "Kingston HX432C16PB3A/8 8GB Predator RGB 3200Mhz DDR4 CL16 Dimm"

for SSD:"Samsung 870 QVO 1TB SATA III 2.5" Internal SSD (MZ-777Q1T0BW up to 560 MB/s Sequential Read"

I just copied the product description given to me, I don't know that much about these so if anyone would answer it would be a really big help. Thanks in advance and I would appreciate your answers so so much.

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Your laptop is seriously restricted by having only 4 gigs of memory and a mechanical hard drive. My suggestion is to add another 4 gigs of memory to have 8 and then add a second drive. The laptop has a slot for a PCIe/NVME M.2 SSD. You do not have to replace the mechanical hard drive but can covert it to storage only and run Windows off the M.2 SSD. 

 

Here is the Service Manual:

 

Manual 

 

The memory you ask about is not compatible. You need laptop memory called SO-DIMM. The speed is DDR4-2666. You cannot run the memory any faster and it does no good to try to install performance or gaming memory.

 

https://www.amazon.in/Crucial-CT4G4SFS8266-2666MHz-260-Pin-SO-DIMM/dp/B07HP78DZ5/ref=sr_1_4?dchild=1...

 

https://www.amazon.in/Crucial-500GB-NAND-NVMe-PCIe/dp/B07J2WBKXF/ref=sr_1_6?dchild=1&keywords=NVME+M...

 

Post back if you want further details on how to do this. 

View solution in original post

5 REPLIES 5
HP Recommended

Your laptop is seriously restricted by having only 4 gigs of memory and a mechanical hard drive. My suggestion is to add another 4 gigs of memory to have 8 and then add a second drive. The laptop has a slot for a PCIe/NVME M.2 SSD. You do not have to replace the mechanical hard drive but can covert it to storage only and run Windows off the M.2 SSD. 

 

Here is the Service Manual:

 

Manual 

 

The memory you ask about is not compatible. You need laptop memory called SO-DIMM. The speed is DDR4-2666. You cannot run the memory any faster and it does no good to try to install performance or gaming memory.

 

https://www.amazon.in/Crucial-CT4G4SFS8266-2666MHz-260-Pin-SO-DIMM/dp/B07HP78DZ5/ref=sr_1_4?dchild=1...

 

https://www.amazon.in/Crucial-500GB-NAND-NVMe-PCIe/dp/B07J2WBKXF/ref=sr_1_6?dchild=1&keywords=NVME+M...

 

Post back if you want further details on how to do this. 

HP Recommended

Thank you for your respose sir. I checked my laptop using crystaldiskinfo while trying to figure out why my laptop is so sluggish and ro figure out why the task manager always says that it is at 100%Disk, and when the crystaldiskinfo was done checking, i read that there is a current pending sector count error in my laptop and everytime i try to fix it according to various suggestions, the values always goes up instead of down, and i read that if that the values are increasing then my drive is already near failure and there is a high possibility of data loss. If that is my case then is it alright to just add ssd and just leave the mechanical harddrive as is and use it as a storage just like your suggestion? won't i be losing some data if i would  i use it as a storgae? or should i just remove the mechanical hard drive and replace it with ssd?


And i read in the manual that you sent (thanks for that btw) i read that the memory supports up to 16GB RAM if i understood that right, then is it ok if i add 8gb memory instead of 4gb? since I really need my laptop to be a lot faster to support the apps that i need such as Autocadd, Lumion, Photoshop, Sketchup and other engineering apps.

HP Recommended

oh, and i also checked the usable installed memory(RAM) in my laptop and i saw that only 1.92 gb out of 4gb is usable, which is not enough to support all the apps that i i need that's why I'm quite desperate right now since i can't get any proper job done. And i really really do appreciate that someone like you is responding

HP Recommended

Your laptop can actually support up to 32 gigs; the Manual is too conservative. A pair of 16 gig modules. You would be better served installing a pair of modules the same size so the memory runs in dual channel model but you can mix an 8 and a 4 if you wish. Yes it sounds like the hard drive needs replacement and I would not keep a laptop hard drive that has an increasing bad sector count even just for storage. It has become unreliable to use for any purpose and you should back it up as soon as possible so as not lose any data on it now. Even now it is not suitable as source for cloning and you would have to reinstall Windows onto the new SSD if that is what you wish. Activation will be automatic; you need no Key Code. Under the circumstances I suggest you just get a 1 TB or larger NVME SSD and use that as your only storage disk. 

HP Recommended

Alrighty, i will then order

1TB Crucial P2 NVME PCIe 3.0x4M.2 SSD and

Cricial 8GB DDR4 2666 SODIMM

 

Thank you so much sir Huffer! You've been such a big help! Hope you have a great year!

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