Compatible Webcams for HP Pavilion 14-ce0xxx

[Blizzard12]

Hello.

I was just wondering if anyone knows which webcam models (the internal ones) are compatible with my laptop as i need to replace it because it is damaged. Are all the HP Pavilion cameras compatible? If you know which ones are could you please give me a list of them.

I have the Pavilion 14-ce0xxx  Laptop.

i would really appreciate some help.

Thank You.

[praveen196]

@Blizzard12 Welcome to HP Community!

I understand that the webcamera is damaged.

I have checked the manual( page number 42,43)

For use only on computer models equipped with an FHD infrared camera L18504-001

For use only on computer models equipped with an HD non-infrared camera/microphone module L18505-001

The webcamera is not a user replaceable part. I would suggets you conatct our phone support and check for the support option. They will help you.

Or you can conatct the local service center for repair.

Here is how you can get in touch with phone support.

1)Click on this link - www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

We are experiencing longer than expected wait times to reach an agent due to the CoViD-19 impact and there might have been issues in you getting the expected resolution on the issue. 

Keep us posted,

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