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- Compatible external CD/DVD drive and failure to install

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01-21-2021 07:45 AM
Hi
I'm disabled and all help appreciated
Have just acquired the above laptop. Some of my existing software is on disk and therefore need an external drive to be able to upload.
Have tried 2 quality drives (can't recall models etc. had a stroke 4 years ago and recall not good. Both wouldn't be recognised by the comp!
2 things please: 1 Can anyone recommend a proven external CD/DVD drive that is compatible
2 Is this a common problem and is there a workround
Thank you
.
01-21-2021 11:37 AM
All USB external ODD's should work. I've got 3 of them now but I prefer to use 7 years old which is an older version of the following one
https://www.pioneerelectronics.com/PUSA/Computer/Computer+Drives/BDR-XD07UHD
It supports burning BluRay disc too.
Other two are same brand and model, they are EZ-DUB probably 11 years old now. Do you still need to load something from CD/DVD. If yes, yu have to use external ODD.
Regards.
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