• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎12-29-2020 08:07 AM

HP Recommended
Product: HP Pavilion x360 Convertible
Operating System: Microsoft Windows 10 (64-bit)

Alright guys

 

I am in need of some help please. According to HP Support Assistant I have got a HP Pavilion x360 Convertible model.  A while back I had to replaced the hard drive in it, and start completely from scratch, a fresh brand new install of windows 10 and so on... 

 

However I have noticed that the USB port, SD card reader, volume buttons, on the left side are not working at all.. However the USB ports on the right had side are working perfectly.   I am wondering if when I took of the keyboard part to get access to the laptop  if I disconnect that left side somehow?  Or if it is an software issue??

1 REPLY 1

‎01-04-2021 01:17 PM

HP Recommended

@byronwells

 

I reviewed your post and I understand that the left side ports on the computer are not working.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

What is the product number of your computer?

 

Meanwhile, I recommend you update the BIOS, chipset, and graphics driver from the below link and check whether the issue is resolved.

 

https://support.hp.com/in-en/drivers

 

Also, install the card reader driver from the above link.

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.