Computer Screen Replacement

[Iownalaptop123]

My HP spectre just recently ran out of it’s one year warranty and I just cracked my screen. I know that a broken screen isn’t covered under the warranty but how do I now go about replacing the screen through HP. I tried a third party and they explained that they couldn’t replace it themselves. 

[KrazyToad]

@Iownalaptop123

Welcome to HP Community

I have gone through your Post and would like to help

Since the Warranty expired you can still get the screen replaced for a charge through HP

Please contact HP Support in your Region for Service Options

1) Click on this link - www.hp.com/contacthp/ 
2) Select your product type below.
3) Enter the serial of your device. 
4) Select the country from the drop-down. 
5) Select the chat or get phone number options based on your preferences. 
6) Fill the web-form and proceed further.
 

Thank you

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

[Iownalaptop123]

When I go to the link, it says page Unavailable 

[Iownalaptop123]

@krazytoad

[KrazyToad]

@Iownalaptop123

Have you tried another Browser?

[Iownalaptop123]

I followed your steps and once I selected the country, the only two support options are "HP Support Community" and "HP Service Center Locator". I have already gone through the process of finding a service center and they were unable to replace my computer screen. So now I am trying to contact HP directly. 

[praveen196]

@Iownalaptop123

I understand your concerns.

I've sent you a private message.

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link. 

Have a nice day!!