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07-12-2025 10:36 AM
Product: OMEN by HP 16.1 inch Gaming Laptop PC 16-wf0000 ICTO Base Units
Operating System: Microsoft Windows 11
Its been happening for the past couple of weeks whether I'm watching a video or I just launched (Not during) a certain game it would freeze. I've done multiple diagnostic tests on the The Battery, RAM and Storage and got no negative results. I even Updated BIOS/GPU drivers and reinstalled Windows, still nothing.
I do believe it could be the battery not supply enough power to the parts as when I'm not charging my laptop the battery drains very fast. Overnight it looses all it battery in sleep mode. I did a windows battery health report but I don't know how to interpret the results
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