Computer getting hot

[Hajajon]

Hello,

I bought my hp Spectre x360 Convertible 13-ap0xxx 2 month ago.

Recently, (a week now) i noticed that the bottom of the screen and the speakers place is getting a little hotter than i think it should. Moreover, when i switch to tablet mode the place i mentioned gets even more hotter.

Is it reasonable for a convertible laptop to do this?

Thank you for your support.

[The_Fossette]

@Hajajon

Welcome to the HP Support Community!

I reviewed your post and I understand that the laptop is getting hot at the bottom of the screen.

Don’t worry, I assure you I will try my best to get this sorted.

I recommend you update the BIOS and the chipset driver from the below link and check if it helps.

https://support.hp.com/in-en/drivers

If you continue facing the issue, then run a system test on the computer following the steps in the below article.

https://support.hp.com/in-en/document/c03467259

Let me know how it goes and you have a great day!

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

[Hajajon]

Hi, i followed your steps and start by updating the BIOS from link below. Now my computer is stuck on the restart window 15 minutes now. How i i sol it??

[Hajajon]

Update: 

Firstly, I want to thank you for your help.

Second, I search in this forum for similar problems, and i found many posts about it. The answer which keep getting back is the hard reset option. I tried it and the computer went up and said while it starts that, it is updating the system. Finally the computer went up, and seems good. 

How can i check if the bios is up to date?

[Echo_Lake]

@Hajajon

Thank you for posting back. 

To check Your BIOS Version by Using the System Information Panel. You can also find your BIOS's version number in the System Information window.  Hit Windows+R, type “msinfo32” into the Run box, and then hit Enter. The BIOS version number is displayed on the System Summary pane.

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.