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Microsoft Windows 10 (64-bit)

Recently, my computer has started making a beeping-like noise when I press the W key on my keyboard.  It's started happening to my S key as well.  I've had this laptop for a while, and don't know what could change it all of a sudden.  Any help would be appreciated.  

1 REPLY 1
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Hi @ADJanecka

 

Welcome to HP Support Forums. A really great platform for posting all your questions and finding solutions.

 

I'd like to help.

 

I understand that the Notebook is making a beeping noise when you press the S & W key.

 

May I know since when are you facing this issue?

 

I suggest you run a Keyboard Test and check if the beeping sound is there.

 

- Shut down the Notebook completely
- Turn it back on, then tap the Esc key repeatedly until the Startup menu screen is displayed.
- Press F2 to select System Diagnostics.
- Click Component test, then select Keyboard

 

If the beeping sound persists during the Test, please contact our Phone Support for Service Options

 

Step 1. Open link: www.hp.com/contacthp/
Step 2. Enter Product number or select to auto detect 
Step 3. Scroll down to "Still need help? Complete the form to select your contact options"
Step 4. Scroll down and click: HP contact options - click on Get phone number and phone number appear.

 

Keep me posted

 

Thank you 🙂


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KrazyToad
I Am An HP Employee

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