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HP ENVY Laptop 13-aq0000
Microsoft Windows 10 (64-bit)

Hi, so I've had my HP Envy 13t for a couple of months, and just recently, the bottom base of the laptop is coming off whenever I open my computer screen, to the point where I can see the internal components of the laptop since it opens up so much. I did drop the computer once before, but it only dented the side of the computer a little, and I didn't see the bottom base coming off at that point in time. 

 

What exactly is the problem with my bottom base? Are the screws/connections loose/falling out? 

 

To fix it: Is it possible to fix this structural issue at a PC repair shop or is it better to fix it myself at home? Is it even possible to order a replacement bottom base for my HP Envy laptop, remove the bottom base I have on right now, and put in a new one?  Buying a new laptop should only be the last, last resort for me, since I just got this new laptop months ago. 

 

I'd be extremely grateful for even a little bit of help for my very infuriating issue!

 

 

1 REPLY 1
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Here are some images of the bottom base falling off. I am able to pop the bottom left base back on after closing my laptop screen, but the bottom right base is stuck slightly open and I am unable to pop it back in.

 

photo_1.jpgphoto_3.jpg

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